BBC Media Action
Job Description
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Title
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:
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Research Officer
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Department
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Research and Learning
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Duty Station
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:
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Dhaka
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Reports to
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:
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Senior Research Officer
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Duration
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:
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Fixed term to 31/03/16
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Start Date
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:
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ASAP
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Context:
BBC Media Action uses various forms of media
and communications to tackle poverty and contribute to long-term change
in some of the world’s poorest places. To achieve this, we partner
with civil society, local media and governments to:
- Produce creative programmes in multi-media formats which inform and engage audiences
- Strengthen the media sector through building professional capacity and infrastructure
The Research & Learning (R&L) Group
based in London and in each of our country offices, focuses on four key
activities: (1) providing BBC Media Action projects with audience and
market insights to guide project strategies; (2) conducting
quantitative and qualitative research studies to capture the impact of
all Media Action media interventions; (3) building capacity in research
skills and methodology and (4) documenting and disseminating the
insights and learning from BBC Media Action’s projects internally and
to the wider development community.
BBC Media Action’s Bangladesh office is one
of its biggest. Bangladesh office is currently implementing three large
projects under Governance, Health and Resilience thematic areas, funded
by the UK Department for International Development; along with an
adolescent SRH project, Generation Breakthrough, funded by Embassy of
the Kingdom of the Netherlands. Research and Learning, as a result, has
also been managing and delivering a large portfolio of research
programmes for all four projects. As the projects’ implementation is
well underway, R&L’s area of focus is currently on more evaluative
research activities, including five countrywide quantitative surveys
and significant qualitative evaluative research as well as synthesizing
insights to inform business development. Bangladesh office is
therefore looking for a Research Manager to work alongside the Head of
Research to manage delivery of the research programme in 2015-16.
Overall purpose:
The Research Officer (RO) will support the
delivery of research activities conducted to inform the strategy,
content and quality and to evaluate the impact of BBC Media Action's
media development and development communications projects, under the
supervision of the Senior Research Officer (SRO). S/He will be
responsible for assisting with the design of research, monitoring and
supervising quantitative fieldwork and supporting the commissioning and
acting as a point of contact for R&L with the agencies. S/He will
work under the supervision and guidance of the SRO and alongside other
members of the team to manage the analysis of data and report and
disseminate key research findings to appropriate audiences. The RO will
play a key role in sharing knowledge and expertise to both research and
project teams.
Main Duties & responsibilities:
- Assist the Senior Research Officer (SRO)
to manage the day to day research operations including designing
research, project planning, timelines and delivery.
- Take responsibility for analysing large
scale data sets using statistical software packages and provide support
to interpret and communicating the results.
- Support the formulation of research
design and prepare RFPs/research briefs (where appropriate), evaluate
proposals, and supervise selected research agencies to complete
research activities in consultation with the SRO.
- Design research instruments such as
questionnaires and discussion guides, and review instruments prepared by
agencies/internal clients/Research Assistants, with guidance from the
SRO.
- Liaise with agencies/field team in
conducting fieldwork, including briefing the field team and supervising
the pretesting/piloting of research instruments, and recruitment of
research participants as needed. Monitor and control the quality of
fieldwork/data collection.
- Moderate focus groups and conduct in-depth
interviews, continually looking for ways to improve data collection,
research design, moderation and analysis of data.
- Work closely with Senior Research
Officer(s), other Research Officers and Research Assistants in analysis
of quantitative data (and qualitative data if required); support
Research Assistants in analysing and drafting research reports.
- Assist the SRO in presenting findings to
help to disseminate analysies and strategic recommendations to the end
users of research (internal/external customers).
- Review the latest trends and developments
in research methodologies related to behaviour change, impact
assessment and communications research, and evaluate their suitability
to Media Action’s Research and Learning work.
- Train and share knowledge with Research Assistants, helping to build their research skills and project management knowledge.
Skills, knowledge and experience requirements:
Criteria
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Essential / Desirable
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At least bachelor degree from statistics/applied statistics/bio statistics or other relevant discipline.
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E
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Professional
experience in quantitative market or social research in a developmental
or research organization/agency of repute.
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E
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Good
knowledge of research and evaluation methods, with an emphasis on
quantitative methods. Experience of working on large scale surveys is
required.
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E
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Highly
competent in quantitative data analysis using statistical software, with
sound knowledge of SPSS. Experience with “R” or other statistical
software will be an added benefit.
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E
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Strong IT skills, including Excel and Power point
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E
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Strong in written and spoken Bangla and English.
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E
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Strong
report writing skills, communicating complex technical ideas using
non-technical language to a wide range of audiences including
journalists, production staff and development practitioners.
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E
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Good time management skills, with a track record of delivering research findings to deadline.
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E
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Demonstrable understanding of cultural diversity and cross-cultural research within Bangladesh.
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E
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Excellent
interpersonal and diplomatic skills: ability to communicate and
conduct business at all levels from grassroots to the highest levels
of governments and media.
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E
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Experience in qualitative research methodology and data analysis is highly desirable.
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D
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Experience of working with mixed method evaluative design will add value.
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D
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Previous experience in audience research in a media environment.
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D
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Previous research experience working with NGOs, including conducting rural participatory appraisals and ethnography.
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D
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Competencies
- Strategic Thinking –
Can identify a vision along with the plans that need to be
implemented to meet the end goal. Evaluates situations, decisions,
issues, etc. in the short, medium and longer-term.
- Analytical Thinking
– Able to simplify complex problems, processes or projects into
component parts, and to explore and evaluate them systematically.
Able to identify causal relationships, and construct frameworks,
for problem-solving and/or development.
- Decision Making –
Is ready and able to take the initiative, originate action and be
responsible for the consequences of the decision made.
- Imagination / Creative Thinking
– Is able to transform creative ideas/impulses into practical
reality. Can look at existing situations and problems in novel
ways and come up with creative solutions.
- Planning and Organisation
– Is able to think ahead in order to establish an efficient and
appropriate course of action for self and others. Prioritises and
plans activities taking into account all the relevant issues and
factors such as deadlines, staffing and resources requirements.
- Resilience – Can maintain
personal effectiveness by managing own emotions in the face of
pressure, set backs or when dealing with provocative situations.
Can demonstrate an approach to work that is characterised by
commitment, motivation and energy.
- Influencing and Persuading
– Ability to present sound and well-reasoned arguments to
convince others. Can draw from a range of strategies to persuade
people in a way that results in agreement or behaviour change.
- Communication – The
ability to get one’s message understood clearly by adopting a
range of styles, tools and techniques appropriate to the audience
and the nature of the information.
The BBC is an equal opportunity employer
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